LIC Housing Finance faces Rs 15B balance transfer outflow in Q1

LIC Housing Finance saw net balance transfers out rise to Rs 15B in Q1 from Rs 11.9B prior quarter; the company cut FY27 guidance to 8-10% loan growth and adopted flexible retention strategy. Insurtech and fintech builders in mortgage and lending should track: rising competition for customer retention means loyalty economics have inverted—churn mitigation now beats acquisition.

Source: ET BFSI ↗