WhatsApp's new global CEO Kunal Shah reveals next three bets: AI, payments, smarter chats

Picture: MediaNama · see the original ↗

The new global CEO of WhatsApp, Kunal Shah, said the company wants to simplify and enrich voice notes and stickers, let users complete more purchases in the app, and add AI for bookings, per MediaNama on 12 November 2026.

Source: MediaNama ↗

Industry: Consumer