Microsoft outage disrupts financial institutions' communication

Picture: ET BFSI · see the original ↗

A Microsoft outage disrupted corporate email, access to research reports and client communication at Indian brokerages. The impact was concentrated on workplace applications, with no confirmed widespread disruption to core banking, payment or settlement systems. The episode exposed concentration risk in Microsoft 365, since a failure at one common provider can hit many financial institutions at once. Alternative communication channels, backup document access and contingency plans were flagged as needs.

Source: ET BFSI ↗

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