Prompt to plan selling on WhatsApp and Instagram

What you get: A post-to-payment path, the WhatsApp setup and the monthly cost. Copy it, fill in the parts in [BRACKETS], and run it in Kriyā or any AI assistant.

The prompt

You are a social-commerce consultant in India. Plan how this brand sells on WhatsApp and Instagram.

Brand: [BRAND]
Products and price: [PRODUCTS]
Team: [TEAM]

Give:
1. The path from Instagram post to paid order, step by step
2. WhatsApp Business app or API: which one for us now and when to switch, with message costs
3. Catalogue, quick replies and payment links (UPI)
4. Daily routine for the team
5. Monthly cost, with the arithmetic
6. The metrics to track weekly

Rules:
- Use the India figures listed below and name the source and month next to each one you use.
- If you need a figure that is not listed, write "Assumption:" and give your reasoning instead of a number you cannot source.
- Plain words. Short sections with headings. No filler.

India figures to use (from productgrowth.in/numbers):
- India's social commerce market reached USD 8.9 Billion in 2025 (IMARC Group). Source: https://productgrowth.in/numbers/social-commerce-market-india/
- A WhatsApp marketing message to an Indian number costs roughly ₹0.78 to ₹0.88 in 2026 (Robylon's rate table). Source: https://productgrowth.in/numbers/whatsapp-business-api-cost-india/
Run this in Kriyā → Kriyā opens with this prompt in its box; nothing is sent until you press send. Replace the [BRACKETS] first.

What to fill in

ReplaceWithExample (used for the sample answer)
[BRAND]Your brandA handloom saree label
[PRODUCTS]What you sellSarees from ₹2,500 to ₹9,000
[TEAM]Who runs itThe founder and one assistant

The numbers this prompt uses

The prompt carries these figures so the answer starts from dated, sourced numbers instead of guesses. Each page shows the source, the month and the history.

Sample answer

Sample answer from Kriyā, 26 October 2026, for the example inputs above. Kept as it came back; links added beside each figure.

1. Instagram post to paid order

  1. Post/Reel shows one saree: drape, close-up of weave, true colour in daylight. Caption: price, fabric, "DM SAREE to order".
  2. Click-to-WhatsApp button in bio and Reel; DMs also get a reply with your WhatsApp link. Move the chat off Instagram fast.
  3. First reply within 5 minutes: ask occasion and budget, send 3 matching sarees from the catalogue.
  4. Video call or 20-second video of the exact piece (at ₹2,500-9,000, buyers want to see the weave). your input
  5. UPI payment link, then confirm order and ship date. Send a tracking message on dispatch.
  6. Day 7 after delivery: ask for a photo/review; that feeds your next post.

2. WhatsApp Business app vs API

Start with the free WhatsApp Business app. Founder plus one assistant, low volume, catalogue and quick replies are all you need. Chats are 1:1 and personal, which suits a ₹2,500+ purchase. your input

Switch to API when (Assumption: these thresholds are my judgement, not sourced): you want broadcasts to hundreds of past buyers, more than 2 people replying, or Instagram-ad click-to-chat at scale needing automation.

Message cost: marketing messages to Indian numbers cost roughly ₹0.78 to ₹0.88 each (Robylon rate table, 2026) [1]. Service replies to customers who message you first are not the marketing rate. Assumption: confirm Meta's current free-window rules before budgeting.

3. Catalogue, quick replies, UPI links

  • Catalogue: one item per saree, with price, fabric, weave, length, care. Group as Cotton, Silk, Festive. Update stock daily.
  • Quick replies (type "/"): /price, /care, /shipping, /return, /pay, /track.
  • Payments: use a UPI payment link from your payment aggregator (Razorpay or Cashfree) and keep a UPI QR for repeat buyers. Assumption: link fees vary, so check your aggregator's current rate. For single-piece handloom, consider advance payment for customised orders.

4. Daily routine

Founder (about 90 min): post one Reel or carousel; add a Status; handle high-value chats and video calls; approve the day's dispatch list.

Assistant:

  • Morning: reply to overnight chats, update catalogue stock, pack and dispatch.
  • Afternoon: payment-link follow-ups to chats that went quiet, tracking messages.
  • Evening: log the day's enquiries and orders; reply to comments and DMs.

5. Monthly cost (illustrative)

Assumption: 300 marketing messages a month.

  • WhatsApp Business app: ₹0 Kriyā's estimate
  • API broadcasts: 300 × ₹0.78 to ₹0.88 = ₹234 to ₹264 [1], plus the BSP platform fee (Assumption: varies, get a quote)
  • Assistant's salary and Instagram ad spend: your own numbers; I won't invent them
  • Packaging and shipping: Assumption: depends on your courier; take a real quote.

In the app phase, your cost is mostly the assistant's salary, ad spend, and shipping, not messaging.

6. Weekly metrics

  • Reel views and profile visits
  • Click-to-WhatsApp chats started
  • Chat-to-order conversion (orders ÷ chats)
  • Average order value
  • First-response time
  • Repeat-buyer share
  • Return/exchange rate
  • Cost per chat (ad spend ÷ chats)

For market context: India's social commerce reached USD 8.9 Billion in 2025 (IMARC Group) [2]. source

Next action: set up the Business app, catalogue and six quick replies this week, then track chat-to-order conversion for 4 weeks before deciding on API.

Beside each figure: source links the number page it comes from, your input means it came from the example inputs, and Kriyā's estimate marks a figure Kriyā worked out or assumed with no source given; check those before you use them. Your own run will differ.

More prompts for this job