UserTesting vs Maze vs Lookback for Indian teams: user research tools

Updated 11 November 2026

First published 2026-11-11 · Tool Comparison

Checked 11 November 2026. Every price below was read on the vendor’s own page that day and is quoted as printed. A vendor with no printed price says so; we did not fill the gap.

TL;DR: Nov 2026: Maze Starter is $99 a month. Lookback is $299 a year, Team $1,782. UserTesting's plan page was not found. Checked 11 November 2026.

At a glance

ToolWho it suitsOne figure, as printed
UserTestingA larger company that expects to buy through sales. We cannot judge price: its plans address returned “page could not be found” on 11 Nov 2026.Price not stated on the page we read.
MazeA small product team that wants unmoderated tests of prototypes and a monthly price, with a free plan to start.Starter: “$99 PER MONTH Starter For small teams running unmoderated product research.”
LookbackA researcher who runs live interviews and sessions and prefers a yearly price per plan, with a price per session on the page.Freelance: “Freelance Everything you need to start researching solo $299 /year”

UserTesting

A larger company that expects to buy through sales. We cannot judge price: its plans address returned “page could not be found” on 11 Nov 2026.

Not read. UserTesting: price not stated. Its /plans-pricing address returned HTTP 404 (“The requested page could not be found”) on 11 Nov 2026.

Our page on UserTesting →

Maze

A small product team that wants unmoderated tests of prototypes and a monthly price, with a free plan to start.

  • Starter: “$99 PER MONTH Starter For small teams running unmoderated product research.” source, read 11 November 2026.
  • Free: “FREE Free For individuals looking to kickstart usability testing” source, read 11 November 2026.
  • Enterprise: “CUSTOM PRICING Enterprise For organizations that want to scale user research.” source, read 11 November 2026.

Our page on Maze →

Lookback

A researcher who runs live interviews and sessions and prefers a yearly price per plan, with a price per session on the page.

  • Freelance: “Freelance Everything you need to start researching solo $299 /year” source, read 11 November 2026.
  • Team: “Team Built for growing research teams $1,782 /year” source, read 11 November 2026.
  • Session packs: “Add 10 session packages for $299/package ($29.90 per session)” source, read 11 November 2026.
  • Extra participants: “Recruit additional Pay-as-you-go participants for $49/ each” source, read 11 November 2026.

Our page on Lookback →

Before you decide

  • All figures are dollars as printed, not converted. Maze and Lookback also sell panel participants separately; Lookback’s price for extra participants is in its list above.
  • Maze and Lookback differ in what a plan includes (studies a month versus sessions a year), so the monthly and yearly prices are not like for like.

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