Updated 11 November 2026
First published 2026-11-11 · Tool Comparison
Checked 11 November 2026. Every price below was read on the vendor’s own page that day and is quoted as printed. A vendor with no printed price says so; we did not fill the gap.
| Tool | Who it suits | One figure, as printed |
|---|---|---|
| Freshchat | A support team that wants a dollar price per agent and a free plan that covers up to 10 agents. | Free: “Free $0 For up to 10 agents” |
| Zoho SalesIQ | A team already on Zoho that wants a chat tool priced per operator, with a free plan for three. | Free plan: “Our free plan gives you 3 operator licenses” |
A support team that wants a dollar price per agent and a free plan that covers up to 10 agents.
A team already on Zoho that wants a chat tool priced per operator, with a free plan for three.
Not read. Zoho SalesIQ: the paid plan prices were not in the page text we fetched.
Our open score gives a tool up to 60 points from signals we can check: rupee pricing, GST invoice, UPI, data in India, a public price, a free plan and the number of alternatives. “Not recorded” means we have not found a vendor statement on that point, not that the answer is no. How the score is worked out.
| Tool | Open score | Prices in ₹ | GST invoice | UPI | Data in India |
|---|---|---|---|---|---|
| Freshchat | 40 of 60 (known 3 of 8 signals) | Not recorded | Not recorded | Not recorded | Not recorded |
| Zoho SalesIQ | 40 of 60 (known 3 of 8 signals) | Not recorded | Not recorded | Not recorded | Not recorded |
We asked three assistants the same 5 buyer questions about chatbots and live chat (9–10 Nov 2026, no company named in the question), 15 answers in all. Named in how many: Freshchat in 5, Zoho SalesIQ in 4. The names that came up most across all answers: Haptik (6), Intercom (6), Tidio (6), Yellow.ai (5). How the Index is run.
This page carries no deal or affiliate links. Nobody paid to be on it and the order of the tools is not a ranking.
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