Digio

eSign, eStamping, KYC, and digital agreements for Indian fintech

KYC & Identity 4.4 / 5 Per-transaction ยท INR ๐Ÿ‡ฎ๐Ÿ‡ณ Made in India Updated Feb 2026

Quick Verdict

Digio occupies a unique position in Indian fintech infrastructure โ€” it's the only platform that combines legally valid eSign (Aadhaar-based and OTP-based), eStamping (state-specific stamp duty collection), KYC verification, and digital agreement management in one integrated workflow. Where Signzy and HyperVerge focus on identity verification, Digio's real strength is the complete loan agreement or insurance policy journey: KYC โ†’ document generation โ†’ eStamp โ†’ eSign โ†’ storage. For lending, insurance, and wealth management products, this end-to-end stack eliminates 3โ€“4 separate vendor integrations.

eSign Quality
4.7
eStamping
4.8
Integration Ease
4.0
KYC Accuracy
4.1
Indian Reg Fit
4.8

What is Digio?

Digio is a Bengaluru-based digital agreement and KYC platform founded in 2016. Unlike pure KYC vendors (Signzy, HyperVerge) that focus on identity verification, Digio's core is legally binding digital documentation โ€” the infrastructure layer for loan agreements, insurance policies, mutual fund mandates, and any regulated financial document that requires a valid digital signature and stamp duty collection.

India has a complex digital signature landscape: Aadhaar-based eSign (legally equivalent to physical signature under IT Act), OTP-based eSign (lighter compliance requirement), and paper-based physical signatures for certain document types. Digio handles all three, plus eStamping โ€” the state-specific digital stamp duty requirement that makes loan agreements and property documents legally enforceable.

For product managers at Indian lending or insurance startups, Digio's value proposition is operational: instead of integrating separate eSign, eStamp, KYC, and document storage vendors, Digio provides one API that sequences all steps in a configurable workflow. One Digio integration replaces what would otherwise require 3โ€“4 vendor relationships, separate legal reviews, and 8โ€“12 weeks of engineering work.

Key Features

Aadhaar eSign

Legally valid Aadhaar-based electronic signatures compliant with IT Act 2000. Supports both Aadhaar OTP-based signing (lower friction) and biometric signing (higher security). Required for RBI-regulated lending agreements and insurance policy issuance.

eStamping

Digital stamp duty collection across 22+ Indian states โ€” loan agreements, lease deeds, and power of attorney. Digio manages state-specific stamp paper procurement and integration with Stock Holding Corporation of India (SHCIL). Eliminates physical stamp paper handling entirely.

Document Workflow

Configure multi-party signing workflows โ€” loan agreements with borrower + co-borrower + guarantor + lender all signing in sequence. Auto-reminder triggers, expiry policies, and bulk signing for high-volume NBFC disbursement operations.

Document Storage & Audit

Tamper-proof storage with complete audit trail โ€” who signed, when, from which IP, with what authentication method. Critical for fintech regulatory audits, NBFC inspections, and insurance company IRDAI compliance reviews.

Digio Use Cases for Indian Product Teams

๐Ÿฆ Personal / Business Lending

Loan agreement generation โ†’ eStamp โ†’ Aadhaar eSign for borrower + co-borrower โ†’ store. Reduces loan disbursement TAT from 3โ€“5 days (physical) to same-day digital.

๐Ÿ›ก๏ธ Insurance Policy Issuance

Policy document โ†’ IRDAI-compliant eSign โ†’ secure delivery to customer. Eliminates courier costs and the 5โ€“7 day wait for physical policy documents.

๐Ÿ“ˆ Mutual Fund / Demat Onboarding

Account opening form + KYC + eSign in a single mobile-optimised flow. Compliant with SEBI's digital onboarding guidelines.

๐Ÿ  Property & Rental Agreements

Rent agreement with eStamping + eSign for landlord and tenant. High demand in Tier 1 Indian cities where digital rent agreements are becoming standard.

Best For

  • Lending and NBFC platforms needing legally valid loan agreements with eStamping
  • Insurance startups issuing digital policy documents requiring IRDAI-compliant eSign
  • Wealth management and mutual fund platforms with SEBI-compliant digital onboarding requirements
  • Fintech teams wanting to replace 3โ€“4 separate vendors (KYC + eSign + eStamp + storage) with one API
  • Products requiring multi-party signing workflows (borrower + guarantor + lender)

Pricing

Digio charges per transaction. INR billing. No public pricing โ€” negotiated based on document types, volume, and eStamping requirements per state.

eSign Only

~โ‚น8โ€“20/sign

Aadhaar OTP-based eSign for simple agreements. Low volume (under 1,000 signs/month) starts at โ‚น15โ€“20/sign. Volume pricing kicks in above 5,000 signs/month. Most affordable entry point for teams starting with digital agreements.

Enterprise

Custom

For 50,000+ transactions/month. Volume discounts, dedicated API infrastructure, SLA guarantees. Large NBFCs and insurance companies with high disbursement volumes negotiate significant per-transaction discounts at this tier.

๐Ÿ’ก Build vs buy calculation: Building eSign + eStamping infrastructure in-house requires 3โ€“6 months of engineering time, โ‚น20โ€“30 lakhs in development cost, and ongoing maintenance. Digio at โ‚น80โ€“150/document with 1,000 monthly disbursements costs โ‚น80,000โ€“150,000/month โ€” significantly cheaper than building until you reach very high volumes.

Pros and Cons

Pros

  • Only platform combining eSign + eStamp + KYC + storage
  • eStamping across 22+ Indian states โ€” unique capability
  • INR billing โ€” no forex complexity
  • RBI, SEBI, IRDAI compliant workflows out of box
  • Multi-party signing workflows (borrower + guarantor + lender)
  • Tamper-proof audit trail for regulatory inspections

Cons

  • KYC accuracy slightly below HyperVerge/Signzy
  • Integration complexity โ€” not as developer-friendly as HyperVerge
  • No self-serve onboarding โ€” full sales process required
  • eStamp availability varies by state (not all states supported)
  • Higher per-transaction cost than pure KYC vendors

Getting Started with Digio

  1. Map your document workflow before the first API call โ€” Digio's strength is workflow orchestration. Before touching any code, draw the complete journey your user takes: KYC โ†’ document generation โ†’ which parties sign โ†’ in what order โ†’ eStamp required (which state? what instrument type?) โ†’ storage location. Share this map with Digio's integration team during onboarding. They'll configure the workflow correctly the first time, preventing costly rework.
  2. Understand eStamping requirements per state โ€” Stamp duty rules vary significantly by Indian state: Maharashtra requires franking for certain instruments, Karnataka uses SHCIL eStamping, and some states still require physical stamp paper. Digio's team can map your document types to state-specific requirements โ€” request this mapping before starting integration. Wrong stamping makes documents legally invalid.
  3. Test the Aadhaar OTP failure path thoroughly โ€” A meaningful percentage of Indian users fail Aadhaar OTP authentication: Aadhaar not linked to mobile, OTP delivery failures, or users who don't have Aadhaar. Build and test your fallback path (physical signing, alternative eSign method) before going live. A KYC and signing flow with no fallback creates borrowers stuck mid-journey who require manual intervention.
  4. Design the signing UX for mobile-first Indian users โ€” Most Indian fintech users complete loan agreements on mobile. Work with Digio's SDK to ensure: large tap targets for sign fields, clear Aadhaar OTP instructions in the user's preferred language, and a progress indicator showing which signing step they're on. Agreement completion rates vary 30โ€“50% based on UX quality alone.
  5. Set up document retrieval and storage audit access early โ€” Configure your document retrieval API from Digio's storage system before launch. Your customer support team will need to access signed agreements when customers dispute terms or require copies. Delayed setup means manual workarounds when your first support escalation arrives โ€” which is typically within the first week of lending operations.
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