29 October 2026 • 7 min read
Most questions about GST on SaaS are one of these seven sales or purchases. The table says what to charge, what the buyer can claim and which rule applies.
| What happens | GST | How it works | Buyer's credit | Rule | Checked |
|---|---|---|---|---|---|
| Sale to a GST-registered business in your state | 18% | 9% CGST + 9% SGST on the invoice | Yes, if the invoice carries their GSTIN | Notification 11/2017-Central Tax (Rate), 28 Jun 2017, as amended | 29 Oct 2026 |
| Sale to a GST-registered business in another state | 18% | 18% IGST on the invoice | Yes | Same notification; IGST Act, 2017 | 29 Oct 2026 |
| Sale to a person who is not registered (an individual) | 18% | CGST + SGST or IGST by state | No | Same notification | 29 Oct 2026 |
| Sale to a customer outside India, LUT filed | 0% | Zero-rated export of services | Not applicable; you can claim a refund of credit on your own inputs | IGST Act, 2017, Section 2(6) and Section 16; CGST Rules, Rule 96A | 29 Oct 2026 |
| Sale to a customer outside India, no LUT | 18% | Pay IGST first, then claim a refund | Not applicable | IGST Act, Section 16 | 29 Oct 2026 |
| You buy foreign SaaS that bills no Indian GST | 18% | You pay IGST yourself (reverse charge) and claim it as credit | Yes, if used for business | IGST Act, Section 5(3); Notification 10/2017-Integrated Tax (Rate), 28 Jun 2017 | 29 Oct 2026 |
| Your turnover is under ₹20 lakh a year (₹10 lakh in special category states) | None charged | You need not register for services, including inter-state services | Buyers cannot claim credit | Notification 10/2017-Integrated Tax, 13 Oct 2017 | 29 Oct 2026 |
Two notifications above share the number 10/2017 and are different documents: the "Rate" one (28 June 2017) is the reverse-charge list, the other (13 October 2017) is the registration exemption. Quote both with their dates.
An invoice for a ₹10,000 monthly plan sold from Bengaluru to a company in Mumbai carries 18% IGST: ₹1,800, for a total of ₹11,800. You report the invoice in GSTR-1; it then shows in the buyer's GSTR-2B and they claim the ₹1,800 as input tax credit. The buyer's net cost is ₹10,000. If both companies were in Karnataka, the ₹1,800 would split into ₹900 CGST and ₹900 SGST.
Two tax codes are in common use for software: SAC 997331 for licensing the right to use software, and SAC 998314 for software design and development services (SAC 998313 is IT consulting and support). All three carry 18%. Which one fits a subscription is a question for your CA, because the code you choose goes on every invoice.
Put the buyer's GSTIN on every B2B invoice. Without it they cannot claim the credit, and a business customer will ask you to reissue the invoice.
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An overseas sale qualifies as an export of services only when all five conditions in Section 2(6) of the IGST Act are met: you are in India, the customer is outside India, the place of supply is outside India, you are paid in convertible foreign exchange (or in rupees where the RBI allows it), and the two parties are separate legal entities.
If they are, the supply is zero-rated under Section 16. You have two routes:
Keep proof that the money arrived in foreign currency: your bank's foreign inward remittance advice or certificate, and the payment gateway's settlement report. An officer who audits a zero-rated invoice will ask for it.
Many foreign tools bill in dollars and charge no Indian GST. For a GST-registered Indian business, that does not make the purchase tax-free: the tax is payable by you, as the recipient, under reverse charge. In your GSTR-3B you show the purchase in Table 3.1(d), pay the IGST in cash, and claim it as input tax credit in the same return (sources differ on whether the credit goes in Table 4(A)(2), the table for imports of services, or 4(A)(3); check the current form). On ₹50,000 of cloud bills in a month, that is ₹9,000 paid in cash and ₹9,000 claimed back, so the net tax cost is zero but the cash leaves first.
If a foreign vendor does charge Indian GST because it is registered here, treat it as any domestic purchase. Make sure the invoice carries your GSTIN.
The rate is 18%. On a sale inside your state it is shown as 9% CGST plus 9% SGST. On a sale to another state it is shown as 18% IGST. The rate for software services comes from Notification 11/2017-Central Tax (Rate) as amended; read the current schedule on the CBIC tax information site before you set up billing.
No, if the sale is an export of services under Section 2(6) of the IGST Act. You invoice at 0% under a Letter of Undertaking and receive the payment in foreign currency. Without an LUT you pay IGST and claim it back as a refund.
Yes, if it is registered for GST and uses the service for business. On a vendor that charges Indian GST, the credit is on the vendor's invoice, which must show your GSTIN. On a foreign vendor that charges none, you pay IGST under reverse charge and claim the same amount as credit in the same return.
A service provider whose turnover stays under ₹20 lakh a year (₹10 lakh in special category states) does not have to register, and Notification 10/2017-Integrated Tax (13 October 2017) extends this to inter-state services. Business customers usually ask for a GST invoice anyway so they can claim credit, so many founders register before they have to. Whether this relief covers exports is debated; ask your CA.
Both attract 18%. SAC 997331 is licensing of the right to use software; SAC 998314 is IT design and development services. A subscription that gives access to hosted software is usually put under one of the two, and your CA should choose and apply the same code every month.
We read the CBIC rates page on 29 October 2026 and cross-checked the rules above against published guides. We did not read the full text of the rate schedule that day, so confirm the rate and codes on the CBIC site before a filing. This page is general information, not tax advice.
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