Zoho introduces Zia Chat, unifying data across systems with token-efficient conversational AI

Zoho launched Zia Chat, a conversational AI interface that unifies data across systems while optimizing token efficiency to keep costs affordable. Builders should expect enterprise SaaS to shift from point AI assistants (e.g., draft-only tools) to full-stack reasoning agents that sit atop existing data layers; whoever owns the unified interface owns the next layer of customer lock-in.

Source: YourStory ↗