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AI Visibility Index — India · November 2026

SMS and OTP providers: who AI assistants name for Indian startups (Nov 2026)

We asked 3 AI assistants 5 questions an Indian founder asks about SMS and OTP providers. Named in the most questions: Twilio (5 of 5 from memory, 2 searching the web), MSG91 (5 of 5 from memory, 4 searching the web), Gupshup (5 of 5 from memory, 2 searching the web).

Asked on 9 November 2026 through the APIs · from memory: Claude Haiku (Anthropic) and GPT-4o mini (OpenAI), with no web search · searching the web: Claude Haiku + web search (Anthropic), one search per answer, asked 10 November 2026 · Answers change from day to day and month to month; this is one run.

Who is named

ToolFrom memorySearching the webClaude Haiku (of 5)GPT-4o mini (of 5)Claude Haiku + web search (of 5)Usual place
Twilio5 of 52 of 5552#1
MSG915 of 54 of 5544#2
Gupshup5 of 52 of 5522#3
Kaleyra4 of 52 of 5402#5
Netcore Cloud1 of 50 of 5010#3

“From memory”: in how many of the 5 questions Claude Haiku or GPT-4o mini named the tool, answering with no web search. “Searching the web”: in how many Claude Haiku + web search named it after one web search. The assistant columns count answers. “Usual place”: the middle place among the from-memory answers that named it (the web place when only the web named it), counting the products in the order each answer first mentions them.

Also named, not in our directory

Names that came up in at least 2 of the 15 answers. Our directory does not list them yet, so they are not in the table.

  • Exotel · 8
  • TextLocal · 6
  • SMSCountry · 5
  • SpringEdge · 4
  • 2Factor · 3
  • Fast2SMS · 3
  • Karix · 3
  • Nexmo · 3
  • Route Mobile · 3
  • Infobip · 2
  • Vonage · 2

Questions buyers ask

Which SMS and OTP providers do AI assistants name most for Indian startups?

In our Nov 2026 run, Twilio (5 of 5 from memory, 2 searching the web), MSG91 (5 of 5 from memory, 4 searching the web), Gupshup (5 of 5 from memory, 2 searching the web) were named in the most buyer questions. This counts how often an assistant names a tool; it does not say which tool is better.

Which SMS and OTP providers did AI assistants not name?

Every tool in our directory for SMS and OTP providers was named at least once in the 5 questions asked on 9 November 2026.

How were these AI answers collected, and will they change?

On 9 November 2026 we sent each of the 5 questions once to Claude Haiku and GPT-4o mini and Claude Haiku + web search through their APIs, with no company named in the question (from memory: Claude Haiku (Anthropic) and GPT-4o mini (OpenAI), with no web search · searching the web: Claude Haiku + web search (Anthropic), one search per answer, asked 10 November 2026): 15 answers. The same question can get different names on another day, so read this as one dated snapshot.

How we tested, 9 November 2026: each of the 5 questions went once to Claude Haiku and GPT-4o mini and Claude Haiku + web search through their APIs, with no company named in the question — from memory: Claude Haiku (Anthropic) and GPT-4o mini (OpenAI), with no web search · searching the web: Claude Haiku + web search (Anthropic), one search per answer, asked 10 November 2026. One run, not a ranking.

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The 5 questions, and the names in each answer

Names in the order each answer first mentions them. Open a question to see every assistant, from memory and searching the web.

1. Best SMS and OTP provider in India for a startup app (DLT compliant)?
Claude Haiku · from memory
MSG91 → Gupshup → Twilio → Kaleyra
GPT-4o mini · from memory
Twilio → MSG91 → TextLocal → Route Mobile → Nexmo → Gupshup
Claude Haiku + web search · searching the web
MSG91 → 2Factor → Exotel → SMSCountry → SpringEdge → Kaleyra
2. Which bulk SMS gateway should an Indian startup use for transactional messages?
Claude Haiku · from memory
Twilio → MSG91 → Gupshup → Exotel → Karix → Kaleyra
GPT-4o mini · from memory
Twilio → MSG91 → Textlocal → Nexmo → Route Mobile → Infobip
Claude Haiku + web search · searching the web
MSG91 → 2Factor → Gupshup → Exotel → Fast2SMS → SpringEdge → SMSCountry
3. OTP API in India with high delivery rates — what do you recommend?
Claude Haiku · from memory
Twilio → MSG91 → Gupshup → Exotel → Karix → Vonage → Infobip
GPT-4o mini · from memory
Twilio → Message91 → Netcore → Karix → TextLocal → SMSCountry
Claude Haiku + web search · searching the web
MSG91 → Exotel → SMSCountry → Twilio → Candidates
4. Cheapest reliable SMS API in India for a fintech app?
Claude Haiku · from memory
MSG91 → Gupshup → Twilio → Exotel → Kaleyra
GPT-4o mini · from memory
Twilio → MSG91 → TextLocal → Clickatell → Route Mobile
Claude Haiku + web search · searching the web
SpringEdge → Fast2SMS → 2Factor → MessageBot
5. Twilio alternatives for SMS in India?
Claude Haiku · from memory
Twilio → Exotel → Gupshup → MSG91 → Textlocal → Sinch → Kaleyra → Vonage → Bandwidth, MessageBird
GPT-4o mini · from memory
Twilio → MSG91 → TextLocal → Nexmo → Amazon SNS → Gupshup → Karix.io
Claude Haiku + web search · searching the web
MSG91 → SMSGatewayHub → SpringEdge → Kaleyra → SMSCountry → Gupshup → Exotel → Fast2SMS → Plivo → Twilio

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Named by AI assistants — AI Visibility Index India, Nov 2026

How this was made

Each question was sent once to each assistant, with no company named in the question. From memory: Claude Haiku and GPT-4o mini, through their APIs with no web search and no tools — each answers from what it learned in training. Searching the web: Claude Haiku + web search, through the API with one web search allowed per answer (results from India) — it reads pages found that day, as the ChatGPT, Claude and Perplexity apps can. We read the names each answer lists, in order (MONEY-7 reader), and count a tool from our directory as named when the answer names it. The two columns can differ: an assistant that searches reads pages written this month, so a newer or smaller company can be named there and not from memory. The full method and the other 29 categories.