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Prompt to compare Razorpay vs Cashfree for my startup

What you get: A fee table, your monthly cost at your volume and a pick with reasons. Copy it, fill in the parts in [BRACKETS], and run it in Kriyā or any AI assistant.

The prompt

You are a payments advisor to Indian startups. Compare Razorpay and Cashfree for my business.

Business: [BUSINESS]
Monthly volume: [VOLUME]
Payment mix: [MIX]
Must-haves: [MUST_HAVE]

Give:
1. A table: fees per method, settlement time, setup and annual charges, international cards, refunds
2. What I would pay per month at my volume and mix with each, with the arithmetic (show GST on the fee separately)
3. Which one fits my must-haves and why
4. What to ask their sales team to negotiate
5. What to test in the first week after going live
Use only published prices; say where a price is not published.

Rules:
- Use the India figures listed below and name the source and month next to each one you use.
- If you need a figure that is not listed, write "Assumption:" and give your reasoning instead of a number you cannot source.
- Plain words. Short sections with headings. No filler.

India figures to use (from productgrowth.in/numbers):
- Indian payment gateways charge about 2% per domestic transaction on their standard plans in 2026 (Razorpay and Cashfree price lists). Source: https://productgrowth.in/numbers/payment-gateway-charges-india/
- UPI processed 24.07 billion transactions worth ₹29.37 lakh crore in September 2026, according to NPCI data. Source: https://productgrowth.in/numbers/upi-transactions-per-month-india/
- PhonePe is the biggest UPI app, with 10.91 billion transactions or 45.57% of UPI app volume in September 2026, according to NPCI's UPI Applications data. Source: https://productgrowth.in/numbers/upi-app-market-share-india/
Run this in Kriyā → Kriyā opens with this prompt in its box; nothing is sent until you press send. Replace the [BRACKETS] first.

What to fill in

ReplaceWithExample (used for the sample answer)
[BUSINESS]Your businessA D2C skincare brand
[VOLUME]Monthly payment volume₹40 lakh a month
[MIX]Share by methodUPI 70%, cards 20%, netbanking and wallets 10%
[MUST_HAVE]What you cannot do withoutCash on delivery to prepaid conversion and fast refunds

The numbers this prompt uses

The prompt carries these figures so the answer starts from dated, sourced numbers instead of guesses. Each page shows the source, the month and the history.

Sample answer

Sample answer from Kriyā, 26 October 2026, for the example inputs above. Kept as it came back; links added beside each figure.

Neither gateway publishes a full fee schedule for your mix in the sources I have, so I can show UPI math with confidence and must flag the rest as unpublished.

1. Comparison table

ItemRazorpay [3]Cashfree [2]
UPI0%, RBI mandate, free until further notice [3]Not published in my sources
Domestic cards, netbanking, walletsNot published in my sources. Standard plans run about 2% per domestic transaction (Razorpay and Cashfree price lists, 2026, via productgrowth.in/numbers) Kriyā's estimateSame ~2% benchmark; exact rate not published here Kriyā's estimate
Settlement timeNot published here"Instant settlements" claimed [2]; exact terms not published here
Setup / annual chargesNot published hereFree setup: Yes [2]
International cards3% + GST, conversion extra [3]Not published here
RefundsNot published hereNot published here
PayoutsNot published here₹2.5-5/txn [2]
UPI AutoPayNot published here₹5-10/mandate [2]

Pricing on both pages was last updated Feb 2026. Confirm on the live pricing pages before signing.

2. Monthly cost at ₹40 lakh Kriyā's estimate

  • UPI: 70% = ₹28 lakh. Razorpay at 0% = ₹0 [3]. Cashfree UPI rate is unpublished, so no figure.
  • Cards: 20% = ₹8 lakh. Netbanking and wallets: 10% = ₹4 lakh. Together ₹12 lakh. Kriyā's estimate
  • Assumption: I apply the ~2% benchmark to both. ₹12,00,000 × 2% = ₹24,000 fee. GST at 18% = ₹4,320. Total ₹28,320/month on cards, netbanking and wallets. Kriyā's estimate

At the benchmark, both come to about ₹28,320/month, assuming Cashfree also charges 0% on UPI. If it charges even 0.3% on UPI, add roughly ₹8,400 plus GST (corrected on review: the answer said ₹84,000; 0.3% of ₹28 lakh is ₹8,400), so get that in writing. Real rates differ by method (netbanking and wallets often differ from cards), so treat ₹24,000 as an estimate. Kriyā's estimate

3. Fit for your must-haves

  • COD-to-prepaid conversion: Neither source lists a COD-conversion feature. Don't assume either has one; ask for a demo of the checkout flow.
  • Fast refunds: Refund speed and fees are unpublished for both. Cashfree's "instant settlements" claim [2] is about payouts to you, not customer refunds.
  • Lean: On published data, Razorpay's explicit 0% UPI [3] is the safer pick for a 70% UPI business. Cashfree could win if it matches that and proves faster refunds.

4. Negotiate

  • UPI written at 0%, plus protection if the RBI mandate changes. Kriyā's estimate
  • Card, netbanking and wallet rates below 2% at ₹12 lakh/month. Kriyā's estimate
  • Refund timelines in the contract, and whether the fee is returned on refunds.
  • Settlement T+0/T+1 and any fee for instant settlement.
  • Waiver of setup and annual charges; a COD-to-prepaid offer or tooling at no extra fee.

5. First-week tests

  • Run 20-30 live UPI orders and track success rate, by UPI app.
  • Process 5 refunds per method; log time to customer credit.
  • Check settlement timing against the promised cycle.
  • A/B your COD-to-prepaid nudge (a small discount, say ₹50 off prepaid) on 100+ orders. Kriyā's estimate
  • Reconcile every fee line against your quote.

Next action: ask both sales teams for a written quote on your exact mix. What are your refund volumes and COD share today?

Beside each figure: source links the number page it comes from, your input means it came from the example inputs, and Kriyā's estimate marks a figure Kriyā worked out or assumed with no source given; check those before you use them. Your own run will differ.

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