Freshsales vs Zoho CRM: what a sales team pays

Checked 11 November 2026. Every price below was read on the vendor’s own page that day and is quoted as printed. A vendor with no printed price says so; we did not fill the gap.

At a glance

Freshsales

A sales team that wants a per-user dollar price with a 21-day trial and priced add-ons.

• First paid plan: “$9 /user/month, billed annually” source, read 11 November 2026.
• Second paid plan: “$39 /user/month, billed annually” source, read 11 November 2026.
• Third paid plan: “$59 /user/month, billed annually” source, read 11 November 2026.
• Trial: “How does the 21-day trial work?” source, read 11 November 2026.

Our page on Freshsales →

Zoho CRM

A small team that wants a free CRM to start on and may later move to a bundle with marketing and service tools.

• Free: “Free forever for 3 users.” source, read 11 November 2026.
• CRMPlus bundle: “Starts at $20 /user/month” source, read 11 November 2026.

Not read. Zoho CRM: the per-plan prices (Standard, Professional and so on) were not in the page text we fetched; only the free plan and the CRMPlus bundle were.

Our page on Zoho CRM →

Open score and India fit

Our open score gives a tool up to 60 points from signals we can check: rupee pricing, GST invoice, UPI, data in India, a public price, a free plan and the number of alternatives. “Not recorded” means we have not found a vendor statement on that point, not that the answer is no. How the score is worked out.

Before you decide

• Both are quoted in dollars here. The Zoho CRM page we fetched showed no rupee figure, so no rupee price is given for it.
• Freshsales calls its trial 21 days; the Zoho page we read gave no trial length.

What AI assistants name

We asked three assistants the same 5 buyer questions about crm software (9–10 Nov 2026, no company named in the question), 15 answers in all. Named in how many: Freshsales in 13, Zoho CRM in 14. The names that came up most across all answers: Zoho CRM (14), Freshsales (10), Pipedrive (9), HubSpot CRM (8). How the Index is run.

Deals and affiliate links

This page carries no deal or affiliate links. Nobody paid to be on it and the order of the tools is not a ranking.

Check what AI says about your product

Buyers now ask an assistant which CRM to pick. If you sell one, see what it says about you: three buyer questions, about 15 seconds, no sign-up.

Run the free AI check for crm software →