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How many customers does India Post Payments Bank have?

India Post Payments Bank (IPPB) had a pan-India customer base of 13.25 crore at 31 March 2026, with deposits of ₹29,104 crore. Of these customers, 77% are in rural areas and 49% are women. The figures come from the bank's 9th Foundation Day release, published by PIB on 1 September 2026.

Source · IPPB, figure for March 2026 · checked

13.25 crore
IPPB customers · 31 March 2026
Range
13.25 crore customers; ₹29,104 crore deposits
Confidence
High: an official count
Last checked

The bank counts its pan-India customer base. 77% are in rural areas and 49% are women. The figure is as on 31 March 2026 and was released on 1 September 2026, its 9th Foundation Day.

The figures side by side

MeasureFigureSource
Customer base, 31 March 202613.25 croreIPPB, PIB, 1 September 2026
Deposits, 31 March 2026₹29,104 croreIPPB, PIB, 1 September 2026
Customers in rural areas, 31 March 202677%IPPB, PIB, 1 September 2026
Women customers, 31 March 202649%IPPB, PIB, 1 September 2026
Customers on-boarded, September 2025over 12 croreIPPB, PIB, 1 September 2025
Customer accounts, September 2024over 9.88 croreIPPB, PIB, 1 September 2024

How we got this number

  1. Read the customer base from the PIB release for the bank's 9th Foundation Day, dated 1 September 2026: 13.25 crore as on 31 March 2026.
  2. Read the deposits and the rural and women shares from the same line: ₹29,104 crore, 77% and 49%.
  3. Compare with earlier PIB releases: "over 12 crore" customers on 1 September 2025 and "over 9.88 crore" customer accounts on 1 September 2024.

What this number does not tell you

  • IPPB gives the figure once a year, at its Foundation Day, and the figure is as on 31 March, so it is about five months old when released.
  • The earlier figures are written as "over 12 crore" and "over 9.88 crore" and are not as-on-31-March counts, so the gap to 13.25 crore is a rough guide, not an exact change.
  • The release says "customers"; it does not say how many have used their account in the last year.

Sources

  1. IPPB, 9th Foundation Day release, PIB (Ministry of Communications), 1 September 2026Major Milestones (as on 31st March 2026) Pan-India customer base at 13.25 crore, with 77% in rural areas and 49% women customers. These customers have trusted the Bank with deposits of ₹29,104 crore.
  2. IPPB, 8th Foundation Day release, PIB (Ministry of Communications), 1 September 2025The Bank has successfully on-boarded over 12 crore customers, processed billions of digital transactions, and enabled doorstep banking services in rural, semi-urban, and remote regions.
  3. IPPB, 7th Foundation Day release, PIB (Ministry of Communications), 1 September 2024Acquired over 9.88 crore customer accounts.

Questions people ask

How many customers does IPPB have in 2026?

13.25 crore as on 31 March 2026, with 77% in rural areas and 49% women (IPPB, via PIB, 1 September 2026).

How much do IPPB customers hold in deposits?

₹29,104 crore as on 31 March 2026 (IPPB, via PIB).

How many customers did IPPB have a year earlier?

The 8th Foundation Day release of 1 September 2025 said the bank had on-boarded over 12 crore customers. That is a round "over" figure, not an as-on-31-March count.

Read next

This figure is from IPPB's own release or a report quoting it. We recheck it yearly. If you have a newer or better source, send it to us.

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